- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Friendly, timely, honest and affordableHeating and Cooling Services, near Fort Mill, SC
Brought Wrangler in for overheating issues Thursday AM. Thought they could look at it by end of day Friday (good mechanics are busy mechanics, and the shop was full). Had the keys back Friday at noon with a new Radiator and Temp Regulator. Friendly, timely, honest and affordable. Thanks to all the recommendations I have received for this Shop!~ Katie R, 02/12/2024
Trustworthy MechanicElectronic Services, near Fort Mill, SC
Very thankful for Mark's honest evaluation of a used vehicle I had inspected. He is a mechanic that I will continue to trust with my vehicle as I have for the last 3 years. Thank you again.~ Chandler L, 02/12/2024
